As your coffee shop grows, keeping operations smooth and consistent becomes harder. What once lived in your head now needs to be shared, documented, and repeated—especially if you’re managing multiple locations or stepping back from the day-to-day.
This is where SOPs (Standard Operating Procedures) and task lists come in. Both are essential tools, but they serve different purposes. Knowing when and how to use them can make or break your ability to scale without chaos.
Standard Operating Procedures are detailed guides explaining how to complete key processes in your shop. Think of SOPs as your baristas' reference manual for doing things your way—even when you’re not around.
Examples of SOPs:
SOPs provide context, standards, and reasoning behind why tasks are done a certain way. They’re invaluable for onboarding new team members and maintaining consistency.
Task lists are the actionable, repeatable checklists your team uses every shift. They ensure the important day-to-day work gets done.
Examples of Task List Items:
Task lists answer what needs to be done and when, not necessarily how—that’s what your SOPs are for.
Many café owners rely only on checklists or assume that verbal training is enough. But without SOPs, your baristas might each do things their own way, leading to:
☕ Inconsistent drink quality
💬 Mixed customer experiences
⚙️ Missed maintenance steps
🫠 Frustrated staff unsure of expectations
On the flip side, having only SOPs without actionable task lists often results in daily tasks being forgotten or done out of order—especially during busy shifts.
Creating SOPs might sound overwhelming, but start small with your core processes. Here's a simple framework:
Good task lists make daily operations run like clockwork. Here’s how to build them:
With Brewspace, you can create a system where tasks and SOPs work together:
✅ Assign tasks directly to staff for each shift
✅ Attach SOPs to tasks for reference when needed
✅ Track completion and follow-up easily
✅ Update processes in real-time across locations
This creates clarity, accountability, and consistency—key ingredients for scaling your café.
If you’re serious about growing your coffee shop, it’s time to stop running everything from memory or sticky notes. SOPs create a foundation of knowledge, while task lists drive daily action.
Together, they help you:
